Frequently asked Questions
Q1: How do I find my driver?
R: At the exit of the Terminal (Outside the airport), after passing through the customs gate, you will find your driver holding a panel with you name

Q2: The driver will wait for me at the exit of Terminal 1 or Terminal 2 ?
R: Good question! the driver will wait for you outside Terminal 1 or 2 as indicated on the arrivals board
Q3: What do I do if I can't find my driver in the indicated Terminal?
R: You go to the other Terminal (1 minute walk as shown in the following video) or call the number indicated in the reservation
Q4: Is there free WIFI at Casablanca airport?
R: YES, here are the instructions for connecting:


Q5: If My flight is delayed, will the driver wait for me ?
R: Yes. The driver will wait for you gracefully without limit while your flight has not landed and up to 90min after your landing
Q6: Will the driver take me to My address or is there a drop-off point?
R: No. Your smily driver will receive you at the airport and drive you untill you address. door to door service
Q7: How do I pay for my trip?
R: If it is not done online previously, you will pay the driver upon arrival at your destination (in Cash: MAD (DH), Euro or USD dollars)